“The conversion rate is so much higher. It’s obviously a better experience for customers.”
Built for brands where the relationship is the product
Jewelry, Beauty, Fashion, Sports, Home, Electronics
Seven modules, one layer.
Turn on what you need, when you need it.
For mid-market & enterprise DTC brands
Make online shoppingfeel personal
Watch conversions follow
Customized to how your brand functions. Measured in revenue.
Twoproblems, oneconversation
Two
problems,
one
conversation
Brands come to us with one of two problems.
- Traffic is up and conversion isn’t.
- The online experience feels nothing like the store.
Both open the same conversation.
Explore the solutions
AI Sales Agent
Sell around the clock, no new headcount
AI Sales Agent
Sell around the clock, no new headcount
AI Sales Agent
AI to Live Agent
Hand over to a person mid-conversation
AI to Live Agent
Hand over to a person mid-conversation
AI to Live Agent
Live Co-Shopping
Put a real advisor in front of the shopper
Live Co-Shopping
Put a real advisor in front of the shopper
Live Co-Shopping
Outbound Clienteling
Maintain customer relationships outside of the store
Outbound Clienteling
Maintain customer relationships outside of the store
Outbound Clienteling
Live Shopping Events
Sell to a room, not one shopper at a time
Live Shopping Events
Sell to a room, not one shopper at a time
Live Shopping Events
Shoppable Video Library
Keep every event selling after it ends
Shoppable Video Library
Keep every event selling after it ends
Shoppable Video Library
PDP Videos
Give every product a video, without a shoot
PDP Videos
Give every product a video, without a shoot
PDP Videos
Human
Personal
Measurable
Human
Personal
Measurable
Human
Personal
Measurable
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Sales Conversion Rate
Bambird Boutique · AI Sales Agent
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Lucchese · Live Co-Shopping
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Orders Attributed to Immerss
Patricia Nash Designs · Video Commerce
Point solutions solve one problem. Your shoppers don’t have just one.
The typical DTC storefront converts just 1.7–2% of visitors. The brands above are anything but typical. IRP Commerce / Smart Insights, 2025
Chatbots answer questions. Live commerce platforms broadcast. Neither is built to guide the entire buying decision.
Immerss brings AI sales agents, live advisors, and shoppable video together to move shoppers from question to purchase.
Every interaction is connected. Every sale is attributable.
One solution, configured for how your brand sells — not another platform you have to piece together.
Who it’s for
Every brand protects something different.
- Customer experience
- Relationship building
- Brand consistency
- Customer retention
Not ready for a walkthrough?
On immerss.ai you set the AI Sales Agent up yourself: sign up, connect the store, put the widget live the same day — no call, no scoping.
Same agent, smaller surface. Move to the full layer when the conversations outgrow it.
Customer stories
“Live events showcase Hammitt products in person and let us create a story behind each piece.”
Every handbag shopper gets the London-store treatment.
